How To Fix FSSC_RDS072 - Failed to identify the user &1 to business partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FSSC_RDS - Financial Shared Service Center, RDS

• Message number: 072

• Message text: Failed to identify the user &1 to business partner &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSSC_RDS072 - Failed to identify the user &1 to business partner &2 ?

  The SAP error message FSSC_RDS072 indicates that the system failed to identify a user associated with a specific business partner. This error typically arises in the context of financial processes, particularly when dealing with business partner data in SAP S/4HANA or SAP ERP systems.
  Cause:
  
  Missing User Assignment: The user you are trying to associate with the business partner may not be assigned correctly in the system.
  Incorrect Business Partner Data: The business partner data may be incomplete or incorrectly configured.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the business partner data.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to inconsistencies.
  
  Solution:
  
  
  Check User Assignment:
  
  Go to the business partner transaction (e.g., BP) and verify that the user is correctly assigned to the business partner in question.
  Ensure that the user ID is correctly entered and that the user exists in the system.
  
  
  
  Verify Business Partner Data:
  
  Check the business partner's details to ensure that all required fields are filled out correctly.
  Make sure that the business partner is active and not marked for deletion.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage business partner data.
  You can use transaction codes like SU53 to analyze authorization issues.
  
  
  
  Data Synchronization:
  
  If your system integrates with other systems (like CRM or third-party applications), ensure that data synchronization is functioning correctly.
  Check for any background jobs or processes that may be responsible for data synchronization and ensure they are running without errors.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to technical resources, consider debugging the process to identify where the failure occurs. This may require the help of an ABAP developer.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SU01 (User Maintenance), and SU53 (Authorization Check).
  SAP Documentation: Review SAP documentation related to business partner management and user administration for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.