How To Fix FS679 - Display not possible due to protection of personal data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FS - Messages from Tax Routines / Prenumbered Checks

  • Message number: 679

  • Message text: Display not possible due to protection of personal data

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  • What causes this issue?

    Due to activation of the business function ERP_CVP_ILM_1 and the related
    blocking function, the data cannot be displayed.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message FS679 - Display not possible due to protection of personal data ?

    The SAP error message FS679, which states "Display not possible due to protection of personal data," typically occurs when a user attempts to access sensitive personal data that is restricted due to data protection regulations, such as GDPR (General Data Protection Regulation) in Europe or other similar regulations in different jurisdictions.

    Cause:

    1. Data Protection Regulations: The system is configured to protect personal data, and access is restricted based on user roles and authorizations.
    2. User Authorization: The user may not have the necessary authorizations to view the specific data due to privacy settings.
    3. Data Masking: The data may be masked or anonymized in the system to comply with data protection laws.

    Solution:

    1. Check User Authorizations: Ensure that the user has the appropriate authorizations to access the data. This may involve reviewing the user's role assignments and permissions in the SAP system.
    2. Role Adjustment: If necessary, adjust the user's roles to include access to the required data. This may involve working with your SAP security team to ensure compliance with data protection policies.
    3. Data Protection Settings: Review the data protection settings in the SAP system. This may involve checking the configuration of data privacy settings and ensuring that they align with your organization's policies.
    4. Consult with Data Protection Officer (DPO): If you are unsure about the compliance implications of granting access, consult with your organization's DPO or legal team to ensure that any changes made are compliant with relevant data protection laws.
    5. Use of Anonymized Data: If access to personal data is not necessary, consider using anonymized or aggregated data for reporting or analysis purposes.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
    • Data Privacy Training: Ensure that users are trained on data privacy and protection policies to understand the importance of safeguarding personal data.
    • Audit Logs: Review audit logs to track access attempts and ensure that any unauthorized access is addressed promptly.

    If the issue persists after checking these aspects, it may be beneficial to reach out to SAP support for further assistance.

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