How To Fix FR547 - In country &, goods delivery must be inactive and services active

SAP Error Message - Details

• Message type: E = Error

• Message class: FR - Messages for FI Reporting

• Message number: 547

• Message text: In country &, goods delivery must be inactive and services active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FR547 - In country &, goods delivery must be inactive and services active ?

  The SAP error message FR547 typically occurs in the context of sales and distribution (SD) when dealing with the configuration of goods and services in a specific country. This error indicates that for the specified country, the system expects goods delivery to be inactive and services to be active. This is often related to the configuration of the sales document types, item categories, or the settings in the country-specific configuration.
  Cause:
  
  Configuration Settings: The error usually arises from incorrect configuration settings in the SAP system for the specific country. It may be that the system is set up to handle services but not goods deliveries for that country.
  Item Category Settings: The item category used in the sales document may not be configured correctly to allow for goods delivery in that country.
  Sales Document Type: The sales document type may not be set up to handle goods deliveries for the specified country.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SPRO transaction (Customizing) and navigate to the relevant configuration for sales and distribution.
  Check the settings for the country in question, particularly under the "Sales" and "Sales Document" sections.
  Ensure that the configuration allows for services to be active and goods deliveries to be inactive.
  
  
  
  Review Item Category:
  
  Check the item category used in the sales order or delivery. Ensure that it is configured to handle services and not goods deliveries for the specified country.
  You can do this by navigating to the item category configuration in SPRO and reviewing the settings.
  
  
  
  Sales Document Type:
  
  Review the sales document type being used. Ensure that it is set up correctly to handle service transactions and that goods delivery is not expected.
  Adjust the settings if necessary to align with the requirements for the country.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to country-specific settings for sales and distribution. There may be specific guidelines or requirements for the country in question.
  
  
  
  Testing:
  
  After making the necessary changes, perform testing to ensure that the error no longer occurs and that transactions can be processed as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration for the country in question.
  Country-Specific Requirements: Be aware that different countries may have specific legal or business requirements that affect how goods and services are handled in SAP.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to the configuration or to process transactions in the system.
  
  If the issue persists after checking the above points, it may be beneficial to consult with an SAP functional consultant who specializes in sales and distribution for further assistance.