How To Fix FR043 - Message could not be signed

SAP Error Message - Details

• Message type: E = Error

• Message class: FR - Messages for FI Reporting

• Message number: 043

• Message text: Message could not be signed

What causes this issue?

The program could not sign the message with your name since an error
occurred when trying to read your SAPoffice user master record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If this error occurs again, contact your system administrator who should
check your SAPoffice user master record.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FR043 - Message could not be signed ?

  The SAP error message FR043, which states "Message could not be signed," typically occurs in the context of electronic document processing, particularly when dealing with electronic invoices or other documents that require digital signatures. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of FR043 Error
  
  
  Missing or Invalid Digital Signature: The document may not have a valid digital signature, or the signature may be missing altogether.
  
  
  Certificate Issues: The digital certificate used for signing may be expired, revoked, or not properly installed in the SAP system.
  
  
  Configuration Issues: There may be misconfigurations in the settings related to electronic signatures or the relevant communication settings.
  
  
  Authorization Problems: The user attempting to sign the document may not have the necessary authorizations to perform the signing operation.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the SAP system itself or the communication with external systems.
  
  
  Solutions to FR043 Error
  
  
  Check Digital Signature:
  
  Ensure that the document you are trying to sign has a valid digital signature.
  If the signature is missing, you may need to generate a new signature for the document.
  
  
  
  Verify Certificates:
  
  Check the validity of the digital certificate being used for signing. Ensure it is not expired or revoked.
  If necessary, update or reinstall the digital certificate in the SAP system.
  
  
  
  Review Configuration Settings:
  
  Go through the configuration settings related to electronic signatures in your SAP system. Ensure that all settings are correctly configured.
  Check transaction codes like SICF for service activation and STRUST for SSL and PSE settings.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to sign documents. You may need to adjust roles and permissions in the user profile.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF, STRUST, and SU01 for user management.
  Documentation: Review SAP documentation related to electronic signatures and digital certificates for more detailed guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By systematically addressing the potential causes outlined above, you should be able to resolve the FR043 error and successfully sign your documents in SAP.