How To Fix FQ697 - Event & not supported

FQ697 - Overview

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 697

• Message text: Event & not supported

What causes this issue?

A module for event handling of the request workflow was called up with
the event &V1&. However, this event is not supported. unterstntzt.

System Response

Further processing is not possible.

Procedure for System Administrators

Refer to the SAP hotline.

Error message extract from SAP system. Copyright SAP SE.

FQ697 - Details

• The SAP error message FQ697, which states "Event & not supported," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a specific event or action you are trying to perform is not supported by the system or the configuration.
  Causes:
  
  Unsupported Event Type: The event you are trying to process may not be defined or supported in the current configuration of the system.
  
  Configuration Issues: There may be a misconfiguration in the event handling settings or in the business rules that govern the processing of events.
  Version Compatibility: The event may not be supported in the version of SAP you are using, or it may require specific patches or updates.
  Missing Customization: If the event is a custom event, it may not have been properly implemented or registered in the system.
  
  Solutions:
  
  Check Event Configuration: Review the configuration settings for the event in