How To Fix FQ697 - Event & not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 697

• Message text: Event & not supported

What causes this issue?

A module for event handling of the request workflow was called up with
the event &V1&. However, this event is not supported. unterstntzt.

System Response

Further processing is not possible.

Procedure for System Administrators

Refer to the SAP hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ697 - Event & not supported ?

  The SAP error message FQ697, which states "Event & not supported," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that a specific event or action you are trying to perform is not supported by the system or the configuration.
  Causes:
  
  Unsupported Event Type: The event you are trying to process may not be defined or supported in the current configuration of the system.
  Configuration Issues: There may be a misconfiguration in the event handling settings or in the business rules that govern the processing of events.
  Version Compatibility: The event may not be supported in the version of SAP you are using, or it may require specific patches or updates.
  Missing Customization: If the event is a custom event, it may not have been properly implemented or registered in the system.
  
  Solutions:
  
  Check Event Configuration: Review the configuration settings for the event in question. Ensure that the event is defined and supported in the system.
  Review Business Rules: Check the business rules and logic that govern event processing. Ensure that the event is included in the relevant rules.
  Update System: If the event is supposed to be supported in a newer version, consider updating your SAP system to the latest version or applying necessary patches.
  Consult Documentation: Refer to the SAP documentation for the specific module you are working with to understand the supported events and their configurations.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide insights based on the specific context of your implementation.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on supported events.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Testing: If possible, test the event in a development or test environment to isolate the issue without affecting production data.
  
  By following these steps, you should be able to identify the cause of the FQ697 error and implement a suitable solution.