How To Fix FPB_PERSONALIZATION169 - No personalization data found

SAP Error Message - Details

• Message type: E = Error

• Message class: FPB_PERSONALIZATION - Personalization

• Message number: 169

• Message text: No personalization data found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FPB_PERSONALIZATION169 - No personalization data found ?

  The SAP error message FPB_PERSONALIZATION169: No personalization data found typically occurs in the context of SAP Fiori applications or SAP Business Suite applications that utilize personalization features. This error indicates that the system could not find any personalization data for the user or the specific application.
  Causes:
  
  No Personalization Data Exists: The user has not yet personalized the application, or the personalization data has been deleted or not saved properly.
  User Authorization Issues: The user may not have the necessary authorizations to access personalization data.
  Technical Issues: There may be issues with the underlying database or application server that prevent the retrieval of personalization data.
  Incorrect User Settings: The user profile may not be set up correctly, or the user may be logged in with a different identity that does not have personalization data.
  
  Solutions:
  
  
  Create Personalization Data:
  
  Encourage the user to personalize the application. This can often be done by accessing the personalization options within the application and saving their preferences.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access personalization features. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  
  Review Technical Settings:
  
  Check the system logs for any technical issues that might be affecting the retrieval of personalization data. This may involve looking at the application server logs or database logs.
  Ensure that the personalization service is active and properly configured in the system.
  
  
  
  User Profile Verification:
  
  Confirm that the user is logged in with the correct credentials and that their user profile is set up correctly in the system.
  
  
  
  Reset Personalization:
  
  If the personalization data is corrupted, consider resetting the personalization settings for the user. This can often be done through transaction codes or specific configuration settings in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to personalization.
  
  
  
  Related Information:
  
  SAP Fiori and Personalization: Understanding how personalization works in SAP Fiori applications can help in troubleshooting. Personalization allows users to customize their user interface and experience.
  Transaction Codes: Familiarize yourself with transaction codes related to user settings and personalization, such as SU01 (User Maintenance) and PFCG (Role Maintenance).
  SAP Community and Forums: Engaging with the SAP Community or forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.