How To Fix FNDEI_MSG_AHC010 - Error while retrieving plug-in data

SAP Error Message - Details

• Message type: E = Error

• Message class: FNDEI_MSG_AHC - Messages for Report R_AUTOMATED_HELP_CONFIG

• Message number: 010

• Message text: Error while retrieving plug-in data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FNDEI_MSG_AHC010 - Error while retrieving plug-in data ?

  The SAP error message FNDEI_MSG_AHC010, which indicates "Error while retrieving plug-in data," typically occurs in the context of SAP applications that utilize plug-ins for various functionalities, such as data retrieval or integration with external systems. This error can arise due to several reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  Configuration Issues: Incorrect configuration of the plug-in or the related settings in the SAP system can lead to this error.
  Network Issues: Connectivity problems between the SAP system and the external system or service that the plug-in is trying to access.
  Authorization Problems: Insufficient permissions for the user or service account trying to access the plug-in data.
  Data Format Issues: The data being retrieved may not be in the expected format, leading to parsing or processing errors.
  System Performance: High load on the system or the external service can cause timeouts or failures in data retrieval.
  Version Compatibility: Incompatibility between the SAP system version and the plug-in version being used.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the plug-in to ensure they are correct. This includes checking connection parameters, endpoints, and any required credentials.
  Network Connectivity: Verify that the SAP system can reach the external service. This can be done by testing the network connection and checking for any firewall or proxy issues.
  User Authorizations: Ensure that the user or service account has the necessary permissions to access the plug-in and retrieve the required data.
  Data Validation: Check the data being retrieved for any inconsistencies or format issues. Ensure that the data adheres to the expected schema.
  Monitor System Performance: Look into system performance metrics to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling data retrieval during off-peak hours.
  Update Versions: Ensure that both the SAP system and the plug-in are updated to compatible versions. Check for any patches or updates that may resolve known issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Logs and Traces: Review application logs and traces for more detailed error messages that can provide insights into the root cause of the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found effective.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps already taken to resolve it.