How To Fix FMCA_RM021 - Question &1 is not assigned to Q and A profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_RM - Message Class for Risk Management

• Message number: 021

• Message text: Question &1 is not assigned to Q and A profile &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_RM021 - Question &1 is not assigned to Q and A profile &2 ?

  The SAP error message FMCA_RM021, which states "Question &1 is not assigned to Q and A profile &2," typically occurs in the context of the SAP Question and Answer (Q&A) functionality, often related to the SAP Customer Relationship Management (CRM) or SAP Knowledge Management (KM) modules. This error indicates that a specific question (identified by &1) is not linked to the specified Q&A profile (identified by &2).
  Cause:
  
  Missing Assignment: The question you are trying to access or use is not assigned to the Q&A profile you are working with. This could happen if the question was created but not linked to any profile.
  Profile Configuration: The Q&A profile may not be configured correctly to include the question in question.
  Data Integrity Issues: There may be data integrity issues in the system, such as missing or incorrect entries in the database.
  
  Solution:
  
  
  Check Question Assignment:
  
  Navigate to the Q&A profile configuration in SAP.
  Verify if the question in question (&1) is indeed assigned to the Q&A profile (&2).
  If it is not assigned, you will need to add the question to the profile.
  
  
  
  Modify Q&A Profile:
  
  If you have the necessary permissions, go to the Q&A profile settings and add the question to the profile.
  Ensure that the question is properly categorized and linked to the correct profile.
  
  
  
  Review Configuration:
  
  Check the overall configuration of the Q&A profiles and questions to ensure that they are set up correctly.
  Look for any inconsistencies or errors in the configuration that might be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on managing Q&A profiles and questions.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for CRM or KM for Knowledge Management, which may help in navigating to the Q&A settings.
  SAP Notes: Search for SAP Notes related to FMCA_RM021 for any specific fixes or updates that may address this error.
  User Permissions: Ensure that you have the necessary permissions to modify Q&A profiles and questions, as lack of permissions can also lead to issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.