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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 827
Message text: > Account & items are assigned to dunning level &
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FM827
- > Account & items are assigned to dunning level & ?The SAP error message FM827 typically indicates that there is an issue with the dunning process, specifically that the account and items are assigned to a dunning level that is not valid or not properly configured. This error can occur in the context of financial accounting and accounts receivable when trying to process dunning notices for customers.
Cause:
- Invalid Dunning Level: The account or items may be assigned to a dunning level that does not exist or is not properly configured in the system.
- Configuration Issues: The dunning procedure may not be set up correctly in the system, leading to inconsistencies in how dunning levels are assigned.
- Data Inconsistencies: There may be inconsistencies in the master data for the customer account or the items that are being dunned.
- Missing Dunning Data: The necessary dunning data may not be maintained for the account or items in question.
Solution:
Check Dunning Configuration:
- Go to the dunning configuration in SAP (Transaction code: OBA7 or SPRO) and verify that the dunning levels are correctly defined.
- Ensure that the dunning procedure assigned to the customer account is valid and that all necessary dunning levels are configured.
Review Customer Master Data:
- Check the customer master data (Transaction code: FD03) to ensure that the dunning information is correctly maintained.
- Verify that the customer is assigned to the correct dunning procedure.
Analyze Dunning Items:
- Use transaction code F150 to analyze the dunning items and check if there are any inconsistencies or missing data.
- Ensure that the items you are trying to dunning are eligible for dunning.
Reassign Dunning Levels:
- If necessary, reassign the dunning levels for the account or items to ensure they are pointing to valid levels.
Consult Documentation:
- Refer to SAP documentation or help resources for more detailed information on dunning processes and configurations.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the FM827 error message in SAP.
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