How To Fix FLOG_RETURNS033 - Enter an order value lesser than total returnable quantity &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FLOG_RETURNS - Field Logistics: Return process

  • Message number: 033

  • Message text: Enter an order value lesser than total returnable quantity &1.

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FLOG_RETURNS033 - Enter an order value lesser than total returnable quantity &1. ?

    The SAP error message FLOG_RETURNS033 indicates that there is an issue with the return order quantity being greater than the total returnable quantity available for the item in question. This typically occurs in the context of handling returns in logistics or sales processes.

    Cause:

    The error arises when you attempt to enter a return quantity that exceeds the quantity that can actually be returned. This can happen due to several reasons:

    1. Incorrect Quantity Entry: The user may have mistakenly entered a quantity that is higher than what is available for return.
    2. Stock Management Issues: The system may not have updated the stock levels correctly, leading to discrepancies between the expected returnable quantity and the actual quantity available.
    3. Returnable Quantity Limitations: There may be business rules or configurations in place that limit the quantity that can be returned based on previous transactions or conditions.

    Solution:

    To resolve this error, you can take the following steps:

    1. Verify Returnable Quantity:

      • Check the total returnable quantity for the item in question. You can do this by reviewing the original sales order or delivery document to confirm how much of the item is eligible for return.
    2. Adjust Return Quantity:

      • If you have entered a quantity that exceeds the returnable amount, adjust the return quantity to be less than or equal to the total returnable quantity.
    3. Check Stock Levels:

      • Ensure that the stock levels in the system are accurate. If there are discrepancies, you may need to perform a stock adjustment or reconciliation.
    4. Review Configuration:

      • If the issue persists, review the configuration settings related to returns in your SAP system. There may be specific rules or settings that limit the returnable quantities.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for further guidance on handling returns and understanding the specific business rules that apply to your organization.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VL01N (Create Outbound Delivery), and MB1A (Goods Withdrawal) that may be involved in the return process.
    • Return Process: Understand the overall return process in your organization, including any specific workflows or approvals that may be required.
    • User Roles: Ensure that you have the appropriate permissions to process returns and make adjustments in the system.

    By following these steps, you should be able to address the error message FLOG_RETURNS033 effectively.

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