How To Fix FKJO723 - JOB_CLOSE error message: job_close_failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKJO - Job Commander Messages

• Message number: 723

• Message text: JOB_CLOSE error message: job_close_failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKJO723 - JOB_CLOSE error message: job_close_failed ?

  The SAP error message FKJO723 with the description "JOB_CLOSE_FAILED" typically occurs in the context of job processing in SAP, particularly when dealing with background jobs. This error indicates that the system encountered an issue while trying to close a job that was previously scheduled or executed.
  Causes:
  
  Job Execution Issues: The job may not have completed successfully, leading to problems when attempting to close it.
  Database Locking: There may be database locks that prevent the job from being closed properly.
  Authorization Issues: The user or process attempting to close the job may not have the necessary authorizations.
  System Errors: There could be underlying system errors or inconsistencies in the job management tables.
  Job Status: The job might be in a status that does not allow it to be closed (e.g., it is still running or in a failed state).
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Ensure that it has completed successfully before attempting to close it.
  Review Job Logs: Look at the job logs for any error messages or warnings that could provide insight into why the job did not close properly.
  Release Locks: If there are database locks, you may need to release them. This can often be done by checking for active sessions or processes that are holding locks.
  Authorization Check: Ensure that the user has the necessary authorizations to close jobs. You may need to consult with your SAP security team.
  Retry Closing the Job: Sometimes, simply retrying to close the job after a short period can resolve transient issues.
  System Check: If the problem persists, check for any system errors or inconsistencies. You may need to run consistency checks or consult with your SAP Basis team.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Monitor background jobs.
  SM21: Check system logs for errors.
  SM12: Check for and release locks.
  
  
  SAP Documentation: Refer to SAP Help documentation for more details on job management and error handling.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the issue continues after trying the above solutions, it may be necessary to escalate the problem to SAP support for further investigation.