How To Fix FISLOG514 - Credit card data & has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: FISLOG - Message Class for Event Log

• Message number: 514

• Message text: Credit card data & has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FISLOG514 - Credit card data & has been deleted ?

  The SAP error message FISLOG514 indicates that credit card data has been deleted, which can occur in various scenarios, such as during data maintenance or due to compliance with data protection regulations. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Data Deletion: The credit card data may have been deleted intentionally or unintentionally during a data maintenance process.
  Compliance Issues: Organizations may have policies in place to delete sensitive data after a certain period to comply with regulations like GDPR.
  System Configuration: The system may be configured to automatically delete credit card information after a transaction is completed or after a certain time frame.
  User Actions: A user with the appropriate permissions may have deleted the data.
  
  Solution:
  
  Check Data Deletion Logs: Review the system logs to determine when and why the credit card data was deleted. This can help identify if it was a user action or a system process.
  Restore Data: If the deletion was unintentional, check if there is a backup or a way to restore the deleted credit card data.
  Review Configuration Settings: Examine the configuration settings related to credit card data management to ensure they align with your organization’s policies and compliance requirements.
  User Training: If user error is a factor, consider providing additional training to users on how to handle sensitive data properly.
  Implement Data Retention Policies: Establish clear data retention policies that comply with legal requirements while ensuring necessary data is retained for business operations.
  
  Related Information:
  
  SAP Documentation: Refer to SAP’s official documentation for more details on handling credit card data and understanding the implications of data deletion.
  Data Protection Regulations: Familiarize yourself with relevant data protection regulations (e.g., GDPR, PCI DSS) that may affect how credit card data is managed and retained.
  SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for guidance specific to your system configuration and version.
  
  By addressing the underlying cause and implementing appropriate solutions, you can mitigate the occurrence of this error in the future.