How To Fix FES011 - Error calling Data Provider

SAP Error Message - Details

• Message type: E = Error

• Message class: FES - Messages for the Function Group SFES

• Message number: 011

• Message text: Error calling Data Provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FES011 - Error calling Data Provider ?

  The SAP error message FES011, which indicates "Error calling Data Provider," typically occurs in the context of SAP Fiori applications or when using SAP Gateway services. This error can arise due to various reasons, including issues with the backend service, authorization problems, or configuration errors.
  Causes of FES011 Error
  
  Backend Service Issues: The OData service that the Fiori application is trying to call may not be properly configured or may be down.
  Authorization Problems: The user may not have the necessary authorizations to access the data or service.
  Network Issues: There could be network connectivity problems between the frontend and backend systems.
  Configuration Errors: Incorrect settings in the SAP Gateway or Fiori configuration can lead to this error.
  Data Provider Issues: The data provider might not be returning the expected data or might be encountering an internal error.
  
  Solutions to FES011 Error
  
  
  Check OData Service:
  
  Ensure that the OData service is active and properly configured in the SAP Gateway.
  Use transaction code /IWFND/MAINT_SERVICE to check the status of the service and activate it if necessary.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary roles and authorizations to access the service. You can check this using transaction code SU53 after the error occurs to see if there are any authorization failures.
  
  
  
  Test the Service:
  
  Use the SAP Gateway Client (transaction /IWFND/GW_CLIENT) to test the OData service directly. This can help identify if the issue is with the service itself or the Fiori application.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) and the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues between the frontend and backend systems. Check if you can reach the backend system from the frontend.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP Fiori Launchpad and ensure that the target mapping for the application is correctly set up.
  
  
  
  Debugging:
  
  If you have access to the backend system, you can debug the OData service to see where the error is occurring.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to the FES011 error.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for Fiori and OData services for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or development team for further investigation.