How To Fix FDM_GENERAL066 - Error accessing promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_GENERAL - FSCM-DM Integration: Interface Layer

• Message number: 066

• Message text: Error accessing promise to pay

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

CASE_GUID = &V1&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_GENERAL066 - Error accessing promise to pay ?

  The SAP error message FDM_GENERAL066 typically indicates an issue related to accessing a "promise to pay" in the Financial Data Management (FDM) module. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Possible Causes:
  
  Data Integrity Issues: There may be inconsistencies or missing data in the promise to pay records.
  Authorization Problems: The user may not have the necessary permissions to access the promise to pay data.
  Configuration Errors: Incorrect configuration settings in the FDM module can lead to access issues.
  System Errors: Temporary system issues or bugs in the SAP environment can also trigger this error.
  Database Connectivity Issues: Problems with the database connection can prevent access to the required data.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Verify that the promise to pay records exist and are complete. Look for any missing or inconsistent data.
  Run data validation checks to ensure that all necessary fields are populated correctly.
  
  
  
  Review User Authorizations:
  
  Ensure that the user encountering the error has the appropriate roles and permissions to access promise to pay data.
  If necessary, update the user’s authorization profile.
  
  
  
  Configuration Review:
  
  Check the configuration settings in the FDM module to ensure they are set up correctly.
  Consult with your SAP administrator or functional consultant to review the configuration.
  
  
  
  System Check:
  
  Look for any ongoing system issues or maintenance activities that might be affecting access to the FDM module.
  If the issue persists, consider restarting the relevant services or the entire system.
  
  
  
  Database Connectivity:
  
  Ensure that the database is up and running and that there are no connectivity issues.
  Check for any recent changes to the database that might affect access.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  Apply any recommended fixes or updates.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Modules), and SU53 (Authorization Check).
  Documentation: Review SAP documentation related to the FDM module for additional context on promise to pay functionality.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the FDM_GENERAL066 error and implement a suitable solution.