How To Fix FCC1398 - Cannot connect to remote system to validate remote task


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FCC1 - Messages in Financial Closing Cockpit

  • Message number: 398

  • Message text: Cannot connect to remote system to validate remote task

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FCC1398 - Cannot connect to remote system to validate remote task ?

    The SAP error message FCC1398, which states "Cannot connect to remote system to validate remote task," typically occurs in the context of SAP's Central Finance or other distributed system environments where remote connections are necessary for task validation. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Network Issues: There may be network connectivity problems between the SAP system and the remote system. This could be due to firewall settings, network outages, or incorrect network configurations.

    2. Configuration Errors: The RFC (Remote Function Call) destination may not be configured correctly. This includes incorrect connection parameters, such as the hostname, port, or user credentials.

    3. Remote System Availability: The remote system may be down or not reachable. This could be due to maintenance, server issues, or other operational problems.

    4. Authorization Issues: The user credentials used for the connection may not have the necessary authorizations to access the remote system.

    5. SAP Notes: There may be specific SAP Notes related to the version of SAP you are using that address known issues or bugs.

    Solutions:

    1. Check Network Connectivity:

      • Use tools like ping or traceroute to verify that the SAP system can reach the remote system.
      • Ensure that there are no firewall rules blocking the connection.
    2. Verify RFC Destination:

      • Go to transaction SM59 in the SAP GUI and check the configuration of the RFC destination.
      • Ensure that the connection type is correct (e.g., TCP/IP) and that all parameters (hostname, service, user, password) are accurate.
    3. Test Connection:

      • In transaction SM59, use the "Test Connection" button to check if the connection to the remote system is successful.
    4. Check Remote System Status:

      • Ensure that the remote system is up and running. You may need to contact the administrator of the remote system if you do not have access.
    5. Review Authorizations:

      • Ensure that the user credentials used for the RFC connection have the necessary authorizations to perform the required tasks on the remote system.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), ST22 (Dump Analysis), and SM21 (System Log) for troubleshooting.
    • Logs and Traces: Review system logs and traces for additional error messages or context that may help identify the root cause.
    • SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.

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