How To Fix FBZI704 - The password could not be changed

FBZI704 - Overview

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 704

• Message text: The password could not be changed

What causes this issue?

A technical error occurred when you tried to change the password for
identifier &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Notify your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FBZI704 - Details

• The SAP error message FBZI704, which states "The password could not be changed," typically occurs when there are issues related to user authentication or password management within the SAP system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Current Password: The user may be entering the wrong current password when attempting to change it.
  Password Policy Violations: The new password may not meet the system's password policy requirements (e.g., length, complexity).
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Authorization Issues: The user may not have the necessary authorizations to change their password.
  Technical Issues: There may be underlying technical issues with the SAP system or database that prevent the password change.
  
  Solutions:
  
  Verify Current Password: Ensure that the current password being entered is correct.
  Check Password Policy: Review the password policy settings in the SAP system to ensure that the new password meets all requirements. This