How To Fix FBZI702 - The password could not be entered

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 702

• Message text: The password could not be entered

What causes this issue?

Password for identifier &v1& could not be entered due to a technical
error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Notify your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI702 - The password could not be entered ?

  The SAP error message FBZI702, which states "The password could not be entered," typically occurs during the process of executing a transaction that requires user authentication, such as when trying to access certain financial transactions or reports. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Password: The most common cause is that the password entered is incorrect or does not meet the required criteria.
  User Lockout: The user account may be locked due to multiple failed login attempts.
  Password Expiration: The password may have expired, requiring the user to reset it.
  Authorization Issues: The user may not have the necessary authorizations to perform the action.
  System Configuration: There may be issues with the system configuration or settings related to password management.
  
  Solutions:
  
  Check Password: Ensure that the password being entered is correct. Verify that there are no typos and that the correct case (uppercase/lowercase) is used.
  Reset Password: If the password has expired or is forgotten, reset the password using the appropriate transaction (e.g., SU01 for user maintenance).
  Unlock User Account: If the account is locked, an administrator can unlock it using transaction SU01 or SU10.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the transaction. This may require checking roles and profiles assigned to the user.
  Review System Settings: If the issue persists, review the system settings related to password policies and authentication methods. This may involve consulting with the SAP Basis team.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Review user documentation or training materials that may provide guidance on password management and user authentication in SAP.
  
  By following these steps, you should be able to resolve the FBZI702 error and successfully enter the required password.