How To Fix F5A322 - Enter either a reference key or a document number, not both

SAP Error Message - Details

• Message type: E = Error

• Message class: F5A - Document Editing

• Message number: 322

• Message text: Enter either a reference key or a document number, not both

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5A322 - Enter either a reference key or a document number, not both ?

  The SAP error message F5A322 indicates that there is a conflict in the input fields where both a reference key and a document number have been entered. This error typically occurs in financial transactions or document processing where the system expects either one of these identifiers but not both.
  Cause:
  The error arises when:
  
  The user has entered both a reference key (which could be a reference document or a related transaction) and a document number (which is a specific identifier for a financial document).
  The system is designed to process either a reference key or a document number to retrieve or process the relevant information, but not both simultaneously.
  
  Solution:
  To resolve this error, you should:
  
  Review Input Fields: Check the fields where you have entered data. Ensure that you have only filled in either the reference key or the document number, but not both.
  Clear One Field: If both fields are populated, clear one of them based on your requirement:
  
  If you need to reference a specific document, keep the document number and remove the reference key.
  If you are trying to link to a related transaction, keep the reference key and remove the document number.
  
  
  Re-submit the Transaction: After making the necessary adjustments, re-submit the transaction or process.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to financial postings, document processing, or reporting.
  User Training: Ensure that users are trained on the correct usage of reference keys and document numbers to avoid this error in the future.
  SAP Documentation: Refer to SAP's official documentation or help resources for more detailed information on the specific transaction you are working with, as the context may vary.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or check for any specific configurations or customizations in your SAP environment that could be affecting the behavior of the system.