How To Fix F5575 - Correspondence request is deactivated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 575

  • Message text: Correspondence request is deactivated

  • Show details Hide details
  • What causes this issue?

    You have cancelled the clearing document &V1&.

    System Response

    The following correspondence request which has not yet been printed,
    was therefore deactivated:
    Correspondence type: &V2&
    Document: &V3&
    Request: &V4&

    How to fix this error?

    You can no longer output correspondences which need clearing
    information. Other deactivated correspondence requests within clearing
    cancellation can be output by means of print repetition or by repeating
    the correspondence.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F5575 - Correspondence request is deactivated ?

    The SAP error message F5575, which states "Correspondence request is deactivated," typically occurs when a correspondence request has been deactivated in the system. This can happen for various reasons, such as configuration settings, user permissions, or specific business processes.

    Cause:

    1. Deactivation of Correspondence Type: The specific correspondence type you are trying to use may have been deactivated in the system configuration.
    2. User Permissions: The user may not have the necessary permissions to create or process correspondence requests.
    3. Business Process Configuration: The business process or workflow associated with the correspondence may not be active or properly configured.
    4. Document Status: The document or transaction you are trying to generate correspondence for may be in a status that does not allow correspondence to be created.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for correspondence in SAP (transaction code SPRO).
      • Navigate to the relevant area for the correspondence type and check if it is activated.
      • If it is deactivated, you may need to activate it or consult with your SAP administrator.
    2. Review User Permissions:

      • Ensure that the user has the necessary authorizations to create or process correspondence requests.
      • Check the user roles and profiles in transaction code SU01 or SUIM.
    3. Verify Business Process Settings:

      • Check if the business process related to the correspondence is active.
      • Review any workflow settings that may impact the correspondence generation.
    4. Document Status Check:

      • Ensure that the document or transaction you are working with is in a status that allows for correspondence to be generated.
      • If the document is completed or in a closed status, you may need to reopen it or create a new document.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details related to the correspondence type you are working with.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU01 (user maintenance), and others that may be pertinent to your specific SAP module.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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