How To Fix F5493 - Enter either only intercompany number or only document number

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 493

• Message text: Enter either only intercompany number or only document number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5493 - Enter either only intercompany number or only document number ?

  The SAP error message F5493, which states "Enter either only intercompany number or only document number," typically occurs in the context of intercompany transactions or postings in SAP. This error indicates that the system requires either an intercompany number or a document number to be entered, but not both at the same time.
  Cause:
  
  Input Error: The user may have inadvertently entered both an intercompany number and a document number in the relevant fields, which is not allowed.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected input for intercompany transactions.
  Data Entry Process: The process or transaction being executed may have specific requirements that are not being met due to incorrect data entry.
  
  Solution:
  
  Check Input Fields: Review the fields where you are entering data. Ensure that you are only entering either the intercompany number or the document number, but not both. Clear any unnecessary fields.
  Review Transaction Requirements: Consult the documentation or guidelines for the specific transaction you are trying to execute to ensure you are following the correct procedure.
  Configuration Review: If the issue persists, it may be necessary to review the configuration settings related to intercompany transactions in SAP. This may require assistance from an SAP consultant or system administrator.
  User Training: If this error is common among users, consider providing additional training or resources to help them understand the correct data entry procedures.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to financial postings, such as FB01 (Post Document), FB50 (G/L Account Document Entry), or others that involve intercompany transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with notes that may address specific error messages.
  Documentation: Refer to SAP Help documentation for detailed information on intercompany transactions and the requirements for entering data in the relevant fields.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.