How To Fix F3077 - Current classification is not supported in Biller Direct

SAP Error Message - Details

• Message type: E = Error

• Message class: F3 - Payment program configuration

• Message number: 077

• Message text: Current classification is not supported in Biller Direct

What causes this issue?

In company code &V1& you used the payment method for Biller Direct. The
current classification of the Biller Direct payment method is not
supported. Only the classifications automatic debit and credit card
payment are supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F3077 - Current classification is not supported in Biller Direct ?

  The SAP error message F3077, which states "Current classification is not supported in Biller Direct," typically occurs in the context of SAP's Biller Direct application when there is an issue with the classification of a billing document or transaction that is not compatible with the Biller Direct system.
  Cause:
  
  Unsupported Classification: The classification of the billing document (e.g., invoice, credit memo) may not be supported by the Biller Direct application. This can happen if the document type or classification is not configured correctly in the system.
  Configuration Issues: There may be configuration settings in the SAP system that do not align with the requirements of Biller Direct. This could include settings related to document types, payment methods, or customer classifications.
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect information in the billing document that prevents it from being classified correctly.
  
  Solution:
  
  Check Document Classification: Review the classification of the billing document that is causing the error. Ensure that it is a type that is supported by Biller Direct.
  Configuration Review: Verify the configuration settings in the SAP system related to Biller Direct. This includes checking the settings for document types, payment methods, and any other relevant configurations.
  Update Classifications: If necessary, update the classifications in the SAP system to ensure they are compatible with Biller Direct. This may involve working with your SAP administrator or consultant to make the necessary changes.
  Data Validation: Ensure that all required fields in the billing document are filled out correctly and that there are no inconsistencies in the data.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on the classifications supported by Biller Direct and any related configuration steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration and troubleshooting.
  Biller Direct Documentation: Review the official documentation for Biller Direct to understand the supported classifications and any prerequisites for using the application.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.