How To Fix EZ686 - Print action record was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 686

• Message text: Print action record was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EZ686 - Print action record was deleted ?

  The SAP error message EZ686, which states "Print action record was deleted," typically occurs in the context of printing documents or forms in SAP. This error indicates that the system is unable to find the print action record that it needs to process the print request. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Deleted Print Action Record: The print action record may have been deleted or not created properly in the system.
  Incorrect Document Status: The document you are trying to print may not be in a status that allows printing.
  Configuration Issues: There may be issues with the configuration of the print settings or the output device.
  User Authorization: The user may not have the necessary authorizations to access the print action record.
  System Errors: There could be temporary system errors or inconsistencies in the database.
  
  Solutions:
  
  Check Document Status: Ensure that the document you are trying to print is in the correct status and has not been archived or deleted.
  Recreate Print Action: If the print action record was deleted, you may need to recreate it. This can often be done by reprocessing the document or using a specific transaction to generate the print action again.
  Review Configuration: Check the configuration settings for the output device and ensure that they are set up correctly. This includes checking the output type and the associated print program.
  User Authorizations: Verify that the user has the necessary authorizations to access and print the document. You may need to consult with your SAP security team.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-related issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 (Output Controller) to monitor and manage print jobs.
  Output Management: Understand the output management settings in your SAP system, including output types, forms, and print programs.
  Documentation: Review SAP documentation or help files related to printing and output management for more detailed guidance.
  
  By following these steps, you should be able to diagnose and resolve the EZ686 error in your SAP system.