How To Fix EZ652 - No flyers or texts maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 652

• Message text: No flyers or texts maintained

What causes this issue?

No flyers or texts were entered. For this reason, no additional
information can be sent with a form.
INCLUDE ABAFICA_NA_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EZ652 - No flyers or texts maintained ?

  The SAP error message EZ652 ("No flyers or texts maintained") typically occurs in the context of SAP CRM (Customer Relationship Management) or SAP Marketing when trying to access or generate marketing materials, such as flyers or texts, that have not been defined or maintained in the system.
  Cause:
  
  Missing Data: The primary cause of this error is that there are no flyers or texts defined for the specific marketing campaign, product, or customer segment you are trying to access.
  Configuration Issues: There may be issues with the configuration settings in the SAP system that prevent the proper linking of flyers or texts to the relevant marketing objects.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the flyers or texts, leading to this error.
  
  Solution:
  
  
  Maintain Flyers or Texts:
  
  Navigate to the relevant transaction in SAP where you can maintain marketing materials (e.g., transaction CRMD_ORDER for CRM orders).
  Check if the flyers or texts are defined for the specific campaign or product. If not, create or maintain the necessary entries.
  Ensure that the texts or flyers are properly linked to the relevant marketing objects.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system related to marketing materials. Ensure that the necessary settings are in place to allow for the creation and maintenance of flyers and texts.
  Consult with your SAP Basis or configuration team if you suspect there are issues with the setup.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the appropriate authorizations to access the marketing materials. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining flyers and texts in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and CRM.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Training and Documentation: Ensure that users are trained on how to maintain marketing materials in SAP to prevent this error from occurring in the future.
  
  By following these steps, you should be able to resolve the EZ652 error and ensure that the necessary flyers or texts are maintained in your SAP system.