How To Fix EZ438 - No address details exist for send type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 438

• Message text: No address details exist for send type &1

What causes this issue?

An internal check has determined that the address you used does not
contain any data for dispatch type &V1&.

System Response

INCLUDE NA_FICA_DWB_ANFORD OBJECT DOKU ID TX

How to fix this error?

Maintain the address data for dispatch type &V1&. To do this, select the
<ZK>Other communication</> option in the address data and then select
the appropriate communication type. The following values apply:
Dispatch type,,Meaning
<ZH>EMAIL</>,,Dispatch as Internet mail
<ZH>TELEFAX</> ,,Dispatch as fax
<ZH>RMAIL</> ,,Dispatch as internal SAP mail
,,(R/Mail or SAPoffice)
SMS,,Send as SMS via pager services

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EZ438 - No address details exist for send type &1 ?

  The SAP error message EZ438 ("No address details exist for send type &1") typically occurs when the system is unable to find the necessary address details for a specific send type in the context of communication, such as sending emails, faxes, or other forms of notifications.
  Cause:
  
  Missing Address Data: The most common cause is that the address data for the specified send type (e.g., email, fax) is not maintained in the system.
  Incorrect Configuration: The configuration for the communication method may not be set up correctly, leading to the absence of address details.
  User Master Data: The user master data may not have the required communication details filled in.
  Send Type Not Defined: The send type specified in the process may not be defined in the system.
  
  Solution:
  
  
  Maintain Address Data:
  
  Go to the relevant transaction (e.g., SO10 for text objects, or the specific transaction related to the communication method).
  Ensure that the address details for the specified send type are correctly maintained.
  
  
  
  Check User Master Data:
  
  Use transaction code SU01 to check the user master data for the user involved in the process.
  Ensure that the communication methods (like email addresses) are correctly filled in.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the communication method in the relevant customizing transaction (e.g., SPRO).
  Ensure that the send type is correctly defined and that the necessary address details are maintained.
  
  
  
  Test with Different Send Types:
  
  If possible, test the process with different send types to see if the issue is specific to one type or if it is a broader issue.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to the specific module or functionality you are working with to ensure that all necessary settings are in place.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for text objects), SU01 (for user maintenance), and SPRO (for configuration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the EZ438 error message in your SAP system.