How To Fix EZ115 - Worklist &1 &2 reset

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 115

• Message text: Worklist &1 &2 reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EZ115 - Worklist &1 &2 reset ?

  The SAP error message EZ115, which states "Worklist &1 &2 reset," typically occurs in the context of workflow management within SAP systems. This message indicates that a worklist item has been reset, which can happen for various reasons, such as changes in the workflow process, user actions, or system configurations.
  Cause:
  
  Workflow Changes: If there are changes made to the workflow definition or the status of the work item, it may lead to the resetting of the worklist.
  User Actions: Users may inadvertently reset their worklist items by performing actions that affect the workflow, such as completing or deleting tasks.
  System Configuration: Changes in system settings or updates to the SAP system can also lead to this error.
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or problems with the workflow engine.
  
  Solution:
  
  Check Workflow Definition: Review the workflow definition to ensure that it is correctly configured and that there are no inconsistencies.
  User Training: Ensure that users are trained on how to properly manage their worklist items to avoid accidental resets.
  System Logs: Check the system logs for any related errors or warnings that could provide more context on why the worklist was reset.
  Reprocess Work Items: If applicable, reprocess the affected work items to restore them to their previous state.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message or provide guidance on troubleshooting.
  Technical Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting issues related to worklists.
  SAP Notes: Regularly check SAP Notes for updates or patches that may address known issues related to workflows and worklists.
  User Documentation: Refer to user manuals or documentation for guidance on managing worklists and workflows effectively.
  
  If you continue to experience issues or if the error message is impacting business processes, it may be beneficial to engage with SAP support for a more in-depth analysis.