How To Fix EWA738 - A customer allocation still exists on &1 for &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 738

• Message text: A customer allocation still exists on &1 for &2 &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EWA738 - A customer allocation still exists on &1 for &2 &3 ?

  The SAP error message EWA738 indicates that there is a customer allocation that still exists on a specific object (like a material or a sales order) for a particular customer. This error typically arises when you are trying to perform an operation that requires the removal or modification of a customer allocation, but the system detects that such an allocation is still active.
  Cause:
  The error can occur due to several reasons:
  
  Active Customer Allocations: There are existing customer allocations that have not been fully processed or removed.
  Incomplete Transactions: Previous transactions related to customer allocations may not have been completed, leading to residual data.
  Data Integrity Issues: There may be inconsistencies in the data that prevent the system from proceeding with the operation.
  
  Solution:
  To resolve the EWA738 error, you can follow these steps:
  
  
  Check Customer Allocations:
  
  Use transaction codes like MD04 (Stock/Requirements List) or MD05 (Individual Display of MRP List) to check for any existing customer allocations for the specified object.
  Identify the allocations that are causing the issue.
  
  
  
  Remove or Modify Allocations:
  
  If you find active allocations that are no longer needed, you can remove or modify them as necessary.
  Use transaction VA02 (Change Sales Order) or VA03 (Display Sales Order) to manage sales orders and their allocations.
  
  
  
  Complete Pending Transactions:
  
  Ensure that all related transactions are completed. This may involve processing sales orders, deliveries, or invoices that are linked to the customer allocation.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to customer allocations for specific instructions on how to handle them.
  
  
  
  Contact Support:
  
  If the issue persists after checking and modifying allocations, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MD04, MD05, VA02, and VA03.
  SAP Notes: Check for any SAP Notes related to EWA738 for additional insights or patches that may address the issue.
  User Authorization: Ensure that you have the necessary authorizations to view and modify customer allocations in the system.
  
  By following these steps, you should be able to identify and resolve the cause of the EWA738 error in SAP.