How To Fix EWA626 - Item &1: Could not update service frequency

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 626

• Message text: Item &1: Could not update service frequency

What causes this issue?

You cannot use a route entry to update the service frequency due to one
of the following reasons:
No service frequency with the same service type exists for the route.
The service dates for the route do not match the service dates of the
service frequency to be updated.

System Response

The corresponding service frequency is not updated with the route.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EWA626 - Item &1: Could not update service frequency ?

  The SAP error message EWA626, which states "Item &1: Could not update service frequency," typically occurs in the context of service management or maintenance planning within SAP. This error indicates that the system encountered an issue while trying to update the service frequency for a specific item.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the data related to the service item, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary permissions to update the service frequency for the specified item.
  Locked Entries: The item may be locked by another user or process, preventing updates.
  Configuration Issues: There may be configuration settings in the system that are preventing the update from being processed correctly.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Data Consistency: Verify the data related to the service item. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to perform the update.
  Unlock Entries: If the item is locked, identify the user or process that has locked it and resolve the lock. This may involve contacting the user or system administrator.
  Review Configuration: Check the configuration settings related to service management and maintenance planning to ensure they are set up correctly.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or logs that may provide more insight into the problem.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes such as IW31/IW32 (Create/Change Maintenance Order) or IP01/IP02 (Create/Change Maintenance Plan) to see if the error occurs in these contexts.
  SAP Notes: Search for SAP Notes related to error EWA626 in the SAP Support Portal. There may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation related to service management and maintenance planning for best practices and troubleshooting steps.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP service management.