How To Fix EWA590 - Service type &1 is not permitted for service product &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EWA - IS-U-WA: Waste Management

  • Message number: 590

  • Message text: Service type &1 is not permitted for service product &2

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  • What causes this issue?

    Service type &V1& cannot be used because it is not allocated to service
    product &V2&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a different service type, or use the IMG activity
    <DS:SIMG._ISUWAMD_000041>Allocate Service Products to Service Types</>
    to allocate the service type &V1& to service product &V2&.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EWA590 - Service type &1 is not permitted for service product &2 ?

    The SAP error message EWA590, which states "Service type &1 is not permitted for service product &2," typically occurs in the context of SAP's service management or service order processing. This error indicates that there is a mismatch between the service type being used and the service product defined in the system.

    Cause:

    1. Service Type Configuration: The service type you are trying to use is not configured to be associated with the specified service product. This could be due to incorrect settings in the service product configuration.
    2. Service Product Restrictions: The service product may have restrictions that prevent certain service types from being used. This could be due to business rules or specific configurations set up in the system.
    3. Data Entry Error: There may be a mistake in the data entry where the wrong service type or service product is selected.

    Solution:

    1. Check Service Type Configuration:

      • Go to the configuration settings for service products and service types in your SAP system.
      • Ensure that the service type you are trying to use is allowed for the specified service product.
      • If necessary, modify the configuration to allow the service type for the service product.
    2. Review Service Product Settings:

      • Check the settings of the service product to see if there are any restrictions on the service types that can be used.
      • If the service type should be allowed, update the service product configuration accordingly.
    3. Validate Data Entry:

      • Double-check the entries made in the transaction where the error occurred.
      • Ensure that the correct service type and service product are being used.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on service product and service type configurations.
    5. Contact SAP Support:

      • If the issue persists after checking configurations and data entries, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, IW31/IW32 for service orders, or CRM transactions if applicable.
    • SAP Notes: Search for SAP Notes related to EWA590 for any known issues or patches that may address the error.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify service products and service types.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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