How To Fix EWA393 - Time slices already billed cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 393

• Message text: Time slices already billed cannot be deleted

What causes this issue?

Object allocation &v1& has been billed on &v2&. Time slices for the
service earlier than this cannot be deleted or changed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EWA393 - Time slices already billed cannot be deleted ?

  The SAP error message EWA393, which states "Time slices already billed cannot be deleted," typically occurs in the context of billing and time management within SAP systems, particularly in modules like SAP Convergent Charging (SAP CC) or SAP Customer Relationship Management (SAP CRM). This error indicates that there are time slices (periods of time for which services have been billed) that have already been processed and cannot be deleted or modified.
  Cause:
  
  Billing Process Completed: The time slices in question have already been billed, meaning that the billing document has been created and posted in the system.
  Data Integrity: SAP enforces data integrity rules to prevent inconsistencies in billing and accounting. Once a time slice is billed, it is locked to ensure that financial records remain accurate.
  Configuration Settings: Certain configuration settings in the billing or time management module may restrict the deletion of billed time slices.
  
  Solution:
  
  Review Billing Status: Check the status of the time slices to confirm that they have indeed been billed. You can do this by reviewing the billing documents or reports related to the time slices.
  Unbill the Time Slices: If you need to make changes to the time slices, you may need to reverse or unbill the billing document associated with those time slices. This typically involves:
  
  Finding the relevant billing document.
  Using the appropriate transaction to reverse the billing (e.g., using transaction codes like VF11 for billing document reversal).
  
  
  Consult with Finance Team: If the time slices are part of a financial process, consult with your finance or accounting team to ensure that reversing the billing does not violate any financial policies or regulations.
  Adjust Configuration: If necessary, review the configuration settings in the SAP system to determine if there are any restrictions that can be adjusted to allow for the deletion of time slices under certain conditions (though this is generally not recommended due to the risk of data integrity issues).
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VF03: Display Billing Document
  VF11: Cancel Billing Document
  CATS: Cross-Application Time Sheet (if applicable)
  
  
  Documentation: Refer to SAP documentation or help files for detailed procedures on billing and time management.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message.
  User Permissions: Ensure that you have the necessary permissions to perform billing reversals or modifications.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.