How To Fix EWA276 - Invalid customer status in automation data for object &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EWA - IS-U-WA: Waste Management

  • Message number: 276

  • Message text: Invalid customer status in automation data for object &1 &2

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  • What causes this issue?

    You entered a customer status that does not exist as a value in the
    Customizing table of customer statuses.
    Check the possible values for the customer status via the Customizing
    transaction <DS:SIMG._ISUWAMD_000003>Define Customer Status</>.
    Correct your entries if necessary.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EWA276 - Invalid customer status in automation data for object &1 &2 ?

    The SAP error message EWA276, which states "Invalid customer status in automation data for object &1 &2," typically indicates that there is an issue with the status of a customer-related object in the automation data. This error can occur in various contexts, such as during the execution of automated processes or when trying to access customer-related data.

    Cause:

    1. Invalid Status: The customer status for the specified object (e.g., a customer account, sales order, etc.) is not valid or recognized by the system.
    2. Data Inconsistency: There may be inconsistencies in the data related to the customer status, possibly due to manual changes or data migration issues.
    3. Configuration Issues: The configuration settings for customer statuses may not be set up correctly in the system.
    4. Missing Data: Required data for the customer status may be missing or incomplete.

    Solution:

    1. Check Customer Status: Verify the status of the customer object specified in the error message. Ensure that it is valid and correctly configured in the system.
    2. Review Automation Data: Look into the automation data for the object in question. Check for any inconsistencies or errors in the data.
    3. Configuration Review: Review the configuration settings related to customer statuses in the SAP system. Ensure that all necessary statuses are defined and active.
    4. Data Consistency Check: Run data consistency checks to identify and rectify any inconsistencies in the customer data.
    5. Consult Documentation: Refer to SAP documentation or support notes related to this error message for specific guidance and troubleshooting steps.
    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary), SE16 (Data Browser), or SE37 (Function Module) to investigate the underlying data and configurations.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Authorizations: Ensure that the user executing the process has the necessary authorizations to access and modify customer data.

    By following these steps, you should be able to identify the root cause of the EWA276 error and implement a suitable solution.

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