How To Fix EWA028 - Enter a date for one-time service

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 028

• Message text: Enter a date for one-time service

What causes this issue?

You have attempted to create a service for that is only to be rendered
once. However, you have not entered a date for the service.

How to fix this error?

Specify the date for the service in the <LS>Service Date</> field.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EWA028 - Enter a date for one-time service ?

  The SAP error message EWA028, which states "Enter a date for one-time service," typically occurs when a user attempts to create or process a one-time service in the SAP system without specifying a required date. This error is common in modules related to service management, such as SAP Customer Service (CS) or SAP Plant Maintenance (PM).
  Cause:
  The error is triggered when:
  
  A user tries to create a one-time service entry without providing a date.
  The date field is mandatory for the transaction or process being executed, and it has not been filled in.
  
  Solution:
  To resolve the EWA028 error, follow these steps:
  
  
  Check the Input Fields: Ensure that all mandatory fields, especially the date field for the one-time service, are filled in correctly. Look for fields labeled as "Service Date," "Start Date," or similar.
  
  
  Enter a Valid Date: Input a valid date in the required format. Make sure the date is within the acceptable range for the transaction you are processing.
  
  
  Review Configuration: If you are consistently encountering this error, check the configuration settings for the service management module. Ensure that the date fields are correctly set up and that there are no custom validations that might be causing the issue.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or module you are working with. This can provide additional context on required fields and their formats.
  
  
  User Training: If multiple users are encountering this error, consider providing training or guidance on how to properly enter data for one-time services.
  
  
  Contact Support: If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes associated with one-time services in your SAP environment (e.g., IW31 for creating maintenance orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create or modify one-time services.
  
  By following these steps, you should be able to resolve the EWA028 error and successfully enter a date for the one-time service in SAP.