How To Fix ESSC_GENERIC415 - Employee or external candidate confirmation required to run application

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 415

• Message text: Employee or external candidate confirmation required to run application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC415 - Employee or external candidate confirmation required to run application ?

  The SAP error message ESSC_GENERIC415 typically indicates that there is a requirement for confirmation from either an employee or an external candidate before proceeding with a specific application or process in the Employee Self-Service (ESS) or related modules. This error often arises in scenarios where certain actions, such as submitting applications, updating personal information, or processing requests, require explicit confirmation or approval.
  Cause:
  
  Pending Confirmation: The user has not confirmed their identity or the action they are trying to perform.
  Workflow Requirements: The application may be part of a workflow that requires approval or confirmation from the user.
  Configuration Settings: The system may be configured to require confirmations for specific actions, which could be a part of the business process.
  User Role and Permissions: The user may not have the necessary permissions to bypass the confirmation step.
  
  Solution:
  
  Confirm Action: Ensure that you have completed any required confirmation steps. This may involve clicking a confirmation link or button within the application.
  Check Workflow Status: If the action is part of a workflow, check the status of the workflow to see if any approvals are pending.
  Review Configuration: If you have access, review the configuration settings in the SAP system to understand if the confirmation requirement can be adjusted.
  User Permissions: Verify that your user role has the necessary permissions to perform the action without requiring confirmation. If not, contact your system administrator to adjust your permissions.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance. They may need to investigate logs or settings to identify the root cause.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review the SAP documentation for Employee Self-Service (ESS) to understand the confirmation processes and requirements.
  User Training: Ensure that users are trained on the necessary steps to confirm actions within the system to avoid encountering this error in the future.
  
  By following these steps, you should be able to resolve the ESSC_GENERIC415 error and proceed with your application in SAP.