How To Fix ESSC_GENERIC401 - Business partner cannot be determined; check search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 401

• Message text: Business partner cannot be determined; check search criteria

What causes this issue?

The system cannot determine a unique business partner based on the
specified search criteria. The reason might be, for example, that the
specified ID does not correspond to any business partner, or it
corresponds to more than one business partner, or the ID does not match
the personnel number you specified.

System Response

No business partner is determined.

How to fix this error?

Check the search criteria, especially the ID and personnel number.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC401 - Business partner cannot be determined; check search criteria ?

  The SAP error message ESSC_GENERIC401 indicates that the system is unable to determine a business partner based on the search criteria provided. This error typically occurs in scenarios where a business partner is required for a specific operation, such as in Employee Self-Service (ESS) or other related applications.
  Causes:
  
  Incorrect Search Criteria: The search criteria entered may not match any existing business partner records in the system.
  Missing Business Partner: The business partner may not be created or may have been deleted from the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  Data Synchronization Issues: If the business partner data is being pulled from a different system (like a CRM or external database), there may be synchronization issues.
  
  Configuration Issues: There may be configuration settings in the system that are preventing the correct identification of business partners.
  
  Solutions:
  
  Verify Search Criteria: Double-check the search criteria you are