How To Fix ESSC_GENERIC353 - Employee fact sheet not available for business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 353

• Message text: Employee fact sheet not available for business partner &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC353 - Employee fact sheet not available for business partner &1 ?

  The SAP error message ESSC_GENERIC353 indicates that the Employee Fact Sheet is not available for the specified business partner (BP). This error typically occurs in the context of the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications when trying to access employee-related information.
  Cause:
  
  Missing Data: The employee data for the specified business partner may not be maintained in the system. This could be due to incomplete employee master data or the employee not being assigned to the relevant organizational unit.
  Authorization Issues: The user may not have the necessary authorizations to view the employee fact sheet.
  Configuration Issues: There may be configuration issues in the backend system that prevent the fact sheet from being generated or displayed.
  Business Partner Not Active: The business partner may not be active or may not have been properly set up in the system.
  
  Solution:
  
  Check Employee Data: Verify that the employee data for the specified business partner is complete and correctly maintained in the system. This includes checking the employee's master data in transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Verify Authorizations: Ensure that the user has the necessary authorizations to access the employee fact sheet. This can be checked in transaction SU53 (Authorization Check) after the error occurs.
  Check Configuration: Review the configuration settings related to the Employee Fact Sheet in the backend. This may involve checking the relevant customizing settings in the SAP system.
  Business Partner Status: Ensure that the business partner is active and properly set up. You can check this in transaction BP (Business Partner) to see if the status is active and if all necessary roles are assigned.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and BP for checking employee and business partner data.
  SAP Notes: Look for SAP Notes related to the ESSC_GENERIC353 error for any patches or updates that may address known issues.
  Documentation: Review SAP documentation for Employee Self-Service and Manager Self-Service for additional troubleshooting steps and best practices.
  
  If the issue persists after checking the above points, it may be necessary to involve your SAP Basis or technical support team for further investigation.