How To Fix ESSC_GENERIC308 - E-mail created from mail form

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 308

• Message text: E-mail created from mail form

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC308 - E-mail created from mail form ?

  The SAP error message ESSC_GENERIC308 typically relates to issues encountered when generating emails from a mail form in the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications. This error can arise due to various reasons, including configuration issues, missing data, or problems with the underlying mail system.
  Cause
  
  
  Configuration Issues: The mail form may not be properly configured in the system. This includes missing or incorrect settings in the mail form template.
  Missing Data: Required fields or data may be missing in the employee or manager records, which are necessary for generating the email.
  Mail System Issues: There could be issues with the SMTP server or the email configuration in SAP, preventing emails from being sent.
  Authorization Issues: The user may not have the necessary authorizations to send emails or access the mail form.
  Technical Errors: There may be underlying technical issues in the SAP system, such as problems with the ABAP code or the mail