How To Fix ESSC_GENERIC305 - Sender address for e-mail not found

ESSC_GENERIC305 - Overview

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 305

• Message text: Sender address for e-mail not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

ESSC_GENERIC305 - Details

• The SAP error message ESSC_GENERIC305 with the description "Sender address for e-mail not found" typically occurs in the context of the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities when the system is trying to send an email notification but cannot find a valid sender email address.
  Causes:
  
  Missing Configuration: The sender email address may not be configured in the system. This can happen if the email settings for the user or the system are not properly set up.
  User Profile Issues: The user profile for the person sending the email may not have a valid email address assigned.
  Email Address Format: The email address may be incorrectly formatted or invalid.
  System Settings: The system settings for email notifications may not be properly configured, leading to the inability to determine a sender address.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to the user profile of the sender (usually in transaction SU01).
  Ensure that the email address is correctly entered in the