How To Fix ESSC_GENERIC304 - Reply-to address for e-mail not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 304

• Message text: Reply-to address for e-mail not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC304 - Reply-to address for e-mail not found ?

  The SAP error message ESSC_GENERIC304 indicates that there is an issue with the configuration of the email settings in the SAP system, specifically that the system cannot find a valid "Reply-to" address for sending emails. This can occur in various scenarios, such as when using the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities.
  
  Cause:
  
  Missing Configuration: The "Reply-to" email address may not be configured in the system.
  User Profile Issues: The user profile may not have a valid email address assigned.
  Email Settings: The email settings in the SAP system may not be properly configured.
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  
  
  Solution:
  
  
  Check User Profile:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and check the email address in the user profile. Ensure that a valid email address is entered in the "Email" field.
  
  
  
  Configure Email Settings:
  
  Ensure that the email settings are correctly configured in the SAP system. This