How To Fix ESSC_GENERIC102 - Possible entries for process group not available from other system

SAP Error Message - Details

• Message type: E = Error

• Message class: ESSC_GENERIC - ESSC Generic Services

• Message number: 102

• Message text: Possible entries for process group not available from other system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESSC_GENERIC102 - Possible entries for process group not available from other system ?

  The SAP error message ESSC_GENERIC102 with the description "Possible entries for process group not available from other system" typically occurs in the context of the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications when the system is unable to retrieve the necessary data for a specific process group. This can happen for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Data Synchronization Issues: The process group data may not be synchronized between the systems (e.g., between the backend SAP system and the frontend ESS/MSS system).
  Configuration Errors: There may be configuration issues in the process group settings or in the integration between systems.
  Authorization Problems: The user may not have the necessary authorizations to access the process group data.
  Missing Data: The process group may not be defined or may not have any entries in the relevant system.
  System Connectivity Issues: There could be connectivity issues between the systems that prevent data retrieval.
  
  Solutions:
  
  Check Data Synchronization: Ensure that the data for the process group is synchronized between the systems. You may need to run synchronization jobs or check the data transfer settings.
  Review Configuration: Verify the configuration settings for the process group in the SAP system. Ensure that the process group is correctly defined and that all necessary entries are available.
  Check Authorizations: Review the user roles and authorizations to ensure that the user has the necessary permissions to access the process group data.
  Validate Process Group Entries: Check if the process group exists in the system and has valid entries. You can do this by navigating to the relevant configuration transaction (e.g., SPRO) and checking the process group settings.
  System Logs and Traces: Review system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SU01 (for user authorization), or SM21 (for system logs) to investigate the issue further.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs.
  Documentation: Review the official SAP documentation for ESS/MSS to understand the expected behavior and configuration requirements for process groups.
  
  By following these steps, you should be able to identify and resolve the issue related to the ESSC_GENERIC102 error message.