How To Fix ESH_POST_INSTALL047 - Error while getting details for certificates (transaction STRUSTSSO2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_POST_INSTALL - ESH Post Installation

• Message number: 047

• Message text: Error while getting details for certificates (transaction STRUSTSSO2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_POST_INSTALL047 - Error while getting details for certificates (transaction STRUSTSSO2) ?

  The SAP error message ESH_POST_INSTALL047 typically occurs during the configuration of Single Sign-On (SSO) in the SAP system, particularly when dealing with certificates in the transaction STRUSTSSO2. This error indicates that there was an issue retrieving the details for the certificates, which can be caused by several factors.
  Causes of ESH_POST_INSTALL047
  
  
  Missing or Incorrect Certificates: The required SSL certificates may not be present, or they may be incorrectly configured in the system.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or manage the certificates.
  
  
  System Configuration Issues: There may be misconfigurations in the system settings related to SSO or the trust relationship between systems.
  
  
  Network Issues: If the system is trying to access a remote service or certificate repository, network issues could prevent it from retrieving the necessary information.
  
  
  Database Issues: There could be issues with the database that prevent the retrieval of certificate details.
  
  
  Solutions
  
  
  Check Certificates:
  
  Go to transaction STRUST and verify that the required SSL certificates are correctly imported and configured.
  Ensure that the certificates are valid and not expired.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and manage the certificates. You may need to check the roles assigned to the user.
  
  
  
  Verify System Configuration:
  
  Check the SSO configuration settings in the system. Ensure that all parameters are correctly set up according to the SAP documentation for SSO.
  
  
  
  Network Connectivity:
  
  If the system needs to access external services for certificate validation, ensure that there are no network issues preventing this access.
  
  
  
  Check Database Health:
  
  Ensure that the database is functioning correctly and that there are no issues that could affect data retrieval.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that could provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information
  
  
  Transaction STRUSTSSO2: This transaction is used to manage SSL certificates for Single Sign-On. Familiarize yourself with its functionalities and how to properly configure certificates.
  
  
  SAP Documentation: Refer to the official SAP documentation for Single Sign-On and certificate management for detailed guidance on configuration and troubleshooting.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.