How To Fix ESH_POST_INSTALL038 - Logon ticket for SSO using file &1 could not be created

ESH_POST_INSTALL038 - Overview

• Message type: E = Error

• Message class: ESH_POST_INSTALL - ESH Post Installation

• Message number: 038

• Message text: Logon ticket for SSO using file &1 could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

ESH_POST_INSTALL038 - Details

• The SAP error message ESH_POST_INSTALL038 indicates that there was an issue creating a logon ticket for Single Sign-On (SSO) using a specified file. This error typically arises during the post-installation phase of the SAP Enterprise Search (ESH) or when configuring SSO.
  Causes:
  
  File Permissions: The file specified in the error message may not have the correct permissions set, preventing the system from writing to it.
  File Path Issues: The path to the file may be incorrect or the file may not exist.
  Configuration Errors: There may be misconfigurations in the SSO settings or in the related profiles.
  Missing Dependencies: Required components or services for SSO may not be installed or configured properly.
  Network Issues: If the SSO relies on network resources, connectivity issues could prevent the creation of the logon ticket.
  
  Solutions:
  
  
  Check File Permissions:
  
  Ensure that the user under which the SAP system is running has the necessary permissions to read and write to the specified file.
  You can