How To Fix ESH_IEF_MSG114 - Appl. component &1 of Package &2 cannot be used for incidents

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_IEF_MSG - Import/Export Framework

• Message number: 114

• Message text: Appl. component &1 of Package &2 cannot be used for incidents

What causes this issue?

Package &v2& has application component &v1& which is not enabled to be
used for incidents.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure incidents can be created for the application component of
package &v2&.
The application component can be changed for existing packages. The
latest ABAP Workbench tools automatically validate if the application
component can be used for incidents.
If it is not possible to adopt the application component, use a
different package.

Procedure for System Administrators

The corresponding package management error message is PAK-010 (see
transaction SE91, message class PAK, number 091).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_IEF_MSG114 - Appl. component &1 of Package &2 cannot be used for incidents ?

  The SAP error message ESH_IEF_MSG114 indicates that a specific application component (denoted as &1) of a package (denoted as &2) cannot be used for incidents. This error typically arises in the context of SAP's Incident Management or when working with the SAP Enterprise Search (ESH) framework.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Component Not Configured for Incident Management: The application component you are trying to use may not be configured to handle incidents. This could be due to missing settings or configurations in the system.
  
  
  Package Restrictions: The package associated with the application component may have restrictions that prevent it from being used for incident management.
  
  
  Authorization Issues: There may be authorization issues preventing the user from accessing the application component for incident management.
  
  
  System Version or Compatibility: The version of the SAP system or the specific components may not support incident management for the specified application component.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Verify the configuration settings for the application component in the SAP system. Ensure that it is set up to handle incidents.
  
  
  Review Package Settings: Check the settings of the package associated with the application component. Ensure that it is not restricted from being used for incidents.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the application component for incident management. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Consult Documentation: Refer to the SAP documentation for the specific application component and package to understand any limitations or requirements regarding incident management.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this issue. If the problem persists, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Help Portal: You can find detailed documentation and guides related to incident management and application components on the SAP Help Portal.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SICF (for service activation) and SE80 (for package management) to help troubleshoot the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.