How To Fix ESH_EX021 - Real-time indexing is starting; refresh your screen

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_EX - Extraction

• Message number: 021

• Message text: Real-time indexing is starting; refresh your screen

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_EX021 - Real-time indexing is starting; refresh your screen ?

  The SAP error message ESH_EX021 indicates that real-time indexing is in progress, and it suggests that you should refresh your screen to see the updated data. This message is typically encountered in the context of SAP Enterprise Search (SAP ESH), which is used for searching across various SAP applications and data sources.
  Cause:
  The error message occurs when:
  
  A real-time indexing operation is being executed, which means that the system is currently updating the search index with new or modified data.
  The user attempts to access or view search results while the indexing process is still ongoing.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  Refresh the Screen: As the message suggests, simply refresh your screen after a few moments. This allows you to see the updated search results once the indexing process is complete.
  Wait for Completion: If you are performing a search operation, wait for a short period and then try again. The indexing process may take some time depending on the volume of data being indexed.
  Check Indexing Status: If the issue persists, you may want to check the status of the indexing process. This can typically be done through the SAP system's administration tools or transaction codes related to the Enterprise Search.
  Review Logs: If you suspect that the indexing process is taking too long or is stuck, review the logs for any errors or warnings that might indicate a problem with the indexing process.
  Consult Documentation: Refer to SAP documentation or support notes related to Enterprise Search and real-time indexing for any specific troubleshooting steps or known issues.
  
  Related Information:
  
  Real-time Indexing: This feature allows the search index to be updated in real-time as data changes in the underlying systems. It is crucial for ensuring that users have access to the most current data.
  Performance Considerations: Real-time indexing can impact system performance, especially during peak usage times. It may be beneficial to schedule heavy indexing operations during off-peak hours.
  SAP Notes and Support: If you continue to experience issues, consider checking SAP Notes for any patches or updates that may address known issues with real-time indexing.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation.