How To Fix ESH_CM_SYS_COUP_MSG047 - Error while getting file search system data

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CM_SYS_COUP_MSG - Texts for Top Level Info Tagging

• Message number: 047

• Message text: Error while getting file search system data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CM_SYS_COUP_MSG047 - Error while getting file search system data ?

  The SAP error message ESH_CM_SYS_COUP_MSG047 typically indicates an issue related to the file search system data in the context of SAP Enterprise Search (SAP ESH). This error can arise due to various reasons, including configuration issues, connectivity problems, or data inconsistencies.
  Possible Causes:
  
  Configuration Issues: The search system may not be properly configured, leading to failures in retrieving the necessary data.
  Connectivity Problems: There may be network issues or problems with the connection to the file search system.
  Data Inconsistencies: The data in the file search system may be corrupted or not in the expected format.
  Authorization Issues: The user may not have the necessary permissions to access the file search system data.
  System Performance: High load on the system or performance issues may prevent the retrieval of data.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the file search system in the SAP ESH settings. Ensure that all parameters are correctly set.
  Test Connectivity: Verify the network connection to the file search system. You can use tools like ping or traceroute to check connectivity.
  Data Validation: Check the integrity of the data in the file search system. Look for any inconsistencies or corruption that may need to be addressed.
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the file search system data.
  Monitor System Performance: Check the system performance metrics to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling searches during off-peak hours.
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Re-indexing: If the issue persists, consider re-indexing the search data to ensure that the search system has the latest and most accurate data.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Enterprise Search and file search systems for detailed configuration and troubleshooting guidelines.
  Community Forums: Engage with the SAP Community or other forums where SAP professionals discuss similar issues. You may find others who have encountered and resolved the same error.
  
  If the problem continues after trying the above solutions, it may be necessary to contact SAP support for further assistance.