How To Fix ESH_CM_SYS_COUP_MSG020 - Error while creating GUID (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CM_SYS_COUP_MSG - Texts for Top Level Info Tagging

• Message number: 020

• Message text: Error while creating GUID (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CM_SYS_COUP_MSG020 - Error while creating GUID (internal error) ?

  The SAP error message ESH_CM_SYS_COUP_MSG020 indicates that there was an error while creating a Global Unique Identifier (GUID) in the context of the SAP Enterprise Search (SAP ESH) or related components. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Database Issues: There may be issues with the database connection or the database itself, such as corruption or unavailability.
  Configuration Errors: Incorrect configuration settings in the SAP system or in the Enterprise Search settings can lead to this error.
  System Resource Limitations: Insufficient system resources (like memory or processing power) can prevent the successful creation of a GUID.
  Software Bugs: There may be bugs in the SAP software or specific patches that need to be applied.
  Authorization Issues: The user or service account attempting to create the GUID may not have the necessary permissions.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running, and that the connection settings in SAP are correct.
  Review Configuration: Verify the configuration settings for the Enterprise Search and ensure they are set up correctly.
  Monitor System Resources: Check the system resources (CPU, memory, etc.) to ensure that the system is not overloaded.
  Apply Patches: Check for any available patches or updates for your SAP system that may address this issue.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the operation that is failing.
  Review Logs: Look at the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  Restart Services: Sometimes, restarting the relevant SAP services or the entire system can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for Enterprise Search and GUID creation for any specific requirements or troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.