How To Fix ESH_CM_SYS_COUP_MSG014 - Internal error during determination of stack information

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CM_SYS_COUP_MSG - Texts for Top Level Info Tagging

• Message number: 014

• Message text: Internal error during determination of stack information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CM_SYS_COUP_MSG014 - Internal error during determination of stack information ?

  The SAP error message ESH_CM_SYS_COUP_MSG014 indicates an internal error that occurred during the determination of stack information in the context of the SAP Enterprise Search (ESH) or related components. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying system.
  Possible Causes:
  
  Configuration Issues: Incorrect or incomplete configuration of the Enterprise Search or the underlying components can lead to this error.
  Data Inconsistencies: Issues with the data being indexed or searched can cause internal errors.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in processing requests.
  Software Bugs: There may be bugs in the version of the software you are using that could lead to this error.
  Missing Authorizations: Lack of necessary authorizations for the user executing the search can also trigger this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the Enterprise Search and ensure that all necessary components are correctly set up.
  Data Consistency Check: Run consistency checks on the data being indexed. Ensure that there are no corrupt or missing entries.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling heavy tasks during off-peak hours.
  Update Software: Ensure that you are using the latest version of SAP software. Check for any available patches or updates that may address known issues.
  Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  User Authorizations: Verify that the user has the necessary authorizations to perform the search operation.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and system information.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Enterprise Search and related components to ensure compliance with best practices.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message ESH_CM_SYS_COUP_MSG014.