How To Fix ESH_CM_SYS_COUP_MSG004 - Record with is locked for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_CM_SYS_COUP_MSG - Texts for Top Level Info Tagging

• Message number: 004

• Message text: Record with is locked for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_CM_SYS_COUP_MSG004 - Record with is locked for user &1 ?

  The SAP error message ESH_CM_SYS_COUP_MSG004 indicates that a record is locked for a specific user. This typically occurs in the context of the SAP Enterprise Search (ESH) or when dealing with data that is being modified or accessed concurrently by multiple users.
  Cause:
  
  Concurrent Access: Another user or process is currently accessing or modifying the record, causing it to be locked for your user.
  Long-Running Transactions: A transaction that takes a long time to complete may leave records locked for an extended period.
  System Configuration: Certain configurations in the system may lead to records being locked more frequently than expected.
  User Session Issues: Sometimes, a user session may not release locks properly due to network issues or abrupt disconnections.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Lock: Use transaction codes like SM12 (for lock entries) to identify which user or process is holding the lock. You can check the lock entries and see if you can contact the user or process to release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the record.
  Check for Long-Running Transactions: Investigate if there are any long-running transactions that might be causing the lock. You can use SM66 (global work process overview) to monitor active processes.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and settings related to locking mechanisms.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: Display and manage lock entries.
  SM66: Monitor global work processes.
  SM21: Check system logs for any related errors or warnings.
  
  
  Documentation: Review SAP documentation related to locking mechanisms and concurrency control for more in-depth understanding.
  User Training: Ensure that users are trained on how to properly handle records to minimize locking issues.
  
  By following these steps, you should be able to diagnose and resolve the locking issue associated with the error message ESH_CM_SYS_COUP_MSG004.