How To Fix ESH_BOS_INDEX_CTRL124 - Technical error while requesting lock for indexing object &1 logsys &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_BOS_INDEX_CTRL - Trex Inderxing on the ES Hub

• Message number: 124

• Message text: Technical error while requesting lock for indexing object &1 logsys &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_BOS_INDEX_CTRL124 - Technical error while requesting lock for indexing object &1 logsys &2 ?

  The SAP error message ESH_BOS_INDEX_CTRL124 indicates a technical error that occurs when the system is unable to request a lock for an indexing object in the context of the Enterprise Search (ESH) Business Object Search (BOS) framework. This error typically arises during the indexing process, which is crucial for ensuring that search functionalities work correctly in SAP systems.
  Cause:
  The error can be caused by several factors, including:
  
  Lock Contention: Another process may already hold a lock on the indexing object, preventing your request from acquiring the necessary lock.
  Database Issues: There may be underlying database issues, such as deadlocks or connectivity problems, that prevent the lock from being acquired.
  Configuration Issues: Incorrect configuration settings for the indexing object or the logical system (logsys) may lead to this error.
  System Performance: High system load or performance issues can also lead to timeouts or failures in acquiring locks.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Lock Status: Use transaction code SM12 to check for existing locks on the indexing object. If you find any locks that are no longer needed, you can delete them (ensure that you understand the implications of removing locks).
  
  
  Review Background Jobs: Check if there are any background jobs that might be running and holding locks on the same object. You can use transaction code SM37 to monitor background jobs.
  
  
  Database Health Check: Perform a health check on the database to ensure that there are no issues affecting its performance. This may involve checking for deadlocks or other database-related errors.
  
  
  Configuration Review: Verify the configuration settings for the indexing object and the logical system. Ensure that they are set up correctly and that there are no discrepancies.
  
  
  System Performance Monitoring: Monitor the system performance to identify any bottlenecks or high load situations that could be affecting the indexing process.
  
  
  Restart Indexing: If the issue persists, you may need to restart the indexing process. This can sometimes clear transient issues that are causing the lock request to fail.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM37 (for job monitoring), and SLG1 (for application logs) to help diagnose the issue.
  SAP Documentation: Review the official SAP documentation for Enterprise Search and Business Object Search for more context on how indexing works and best practices for configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.