How To Fix ESH_ADM_BIN_MSG215 - Document not found during KPRO HEAD call in URL indexing

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADM_BIN_MSG - Texts for resolution of urls or binary documents

• Message number: 215

• Message text: Document not found during KPRO HEAD call in URL indexing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADM_BIN_MSG215 - Document not found during KPRO HEAD call in URL indexing ?

  The SAP error message ESH_ADM_BIN_MSG215: Document not found during KPRO HEAD call typically occurs in the context of the SAP Enterprise Search (SAP ESH) when there is an issue with the indexing of documents in the Knowledge Provider (KPRO). This error indicates that the system is unable to find a document that it expects to be indexed or available for retrieval.
  Causes:
  
  Document Not Indexed: The document may not have been indexed properly in the KPRO system.
  Incorrect URL: The URL being used to access the document may be incorrect or malformed.
  Document Deletion: The document may have been deleted or moved, making it unavailable for indexing.
  Authorization Issues: There may be authorization issues preventing access to the document.
  Configuration Issues: There could be misconfigurations in the KPRO settings or the indexing settings in SAP ESH.
  
  Solutions:
  
  
  Re-index the Document: Ensure that the document is indexed correctly. You can do this by re-indexing the relevant content in the KPRO.
  
  Use transaction KPRO to check the status of the documents and re-index if necessary.
  
  
  
  Check Document Availability: Verify that the document exists in the KPRO repository and is accessible.
  
  Use transaction SICF to check the service configuration and ensure that the document is available.
  
  
  
  Validate URL: Ensure that the URL being used to access the document is correct and points to the right resource.
  
  Check for any typos or incorrect parameters in the URL.
  
  
  
  Review Authorizations: Check the authorization settings for the user trying to access the document.
  
  Ensure that the user has the necessary permissions to view the document.
  
  
  
  Check KPRO Configuration: Review the KPRO configuration settings to ensure that they are set up correctly.
  
  Look for any inconsistencies or errors in the configuration that might affect document retrieval.
  
  
  
  Check Logs: Review the application logs for any additional error messages or warnings that might provide more context about the issue.
  
  Use transaction SLG1 to check the logs related to the KPRO and ESH.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for KPRO and ESH for detailed information on configuration and troubleshooting.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.