How To Fix ESH_ADM_BIN_MSG117 - General error in TREX during conversion of DPS URL into HTML

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_ADM_BIN_MSG - Texts for resolution of urls or binary documents

• Message number: 117

• Message text: General error in TREX during conversion of DPS URL into HTML

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_ADM_BIN_MSG117 - General error in TREX during conversion of DPS URL into HTML ?

  The SAP error message ESH_ADM_BIN_MSG117 indicates a general error in the TREX (Text Retrieval and Information Extraction) system during the conversion of a DPS (Data Provisioning Service) URL into HTML. This error can occur in the context of SAP Enterprise Search or when using TREX for search functionalities.
  Causes:
  
  Configuration Issues: Incorrect configuration settings in the TREX or the Data Provisioning Service can lead to this error.
  Network Issues: Problems with network connectivity or DNS resolution can prevent the TREX from accessing the DPS URL.
  DPS Service Unavailability: The DPS service might be down or not responding, leading to a failure in URL conversion.
  Data Format Issues: The data being processed may not be in the expected format, causing the conversion to fail.
  TREX Version Compatibility: Incompatibility between the TREX version and the data source or the configuration settings.
  
  Solutions:
  
  Check Configuration: Review the TREX and DPS configuration settings to ensure they are correctly set up. Verify that the URLs are correctly defined and accessible.
  Network Connectivity: Ensure that there are no network issues. Check if the TREX server can reach the DPS URL by using tools like ping or curl.
  DPS Service Status: Verify that the DPS service is running and accessible. You may need to restart the service if it is down.
  Review Logs: Check the TREX logs for more detailed error messages that can provide insights into the specific cause of the failure.
  Data Format Validation: Ensure that the data being processed is in the correct format and adheres to the expected schema.
  Upgrade TREX: If you are using an outdated version of TREX, consider upgrading to a newer version that may have bug fixes and improvements.
  
  Related Information:
  
  TREX Documentation: Refer to the official SAP documentation for TREX and Enterprise Search for detailed configuration and troubleshooting steps.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.