How To Fix ERP_WEC_USER_ADMIN072 - Address data for customer &1 and contact &2 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: ERP_WEC_USER_ADMIN -

• Message number: 072

• Message text: Address data for customer &1 and contact &2 could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ERP_WEC_USER_ADMIN072 - Address data for customer &1 and contact &2 could not be read ?

  The SAP error message ERP_WEC_USER_ADMIN072 indicates that the system is unable to read the address data for a specific customer and contact. This error can occur in various scenarios, particularly when dealing with customer master data or contact information in the SAP system.
  Causes:
  
  Missing Data: The address data for the specified customer or contact may not exist in the database.
  Data Inconsistency: There may be inconsistencies or corruption in the customer or contact data.
  Authorization Issues: The user may not have the necessary permissions to access the address data for the specified customer or contact.
  Technical Issues: There could be a technical issue with the database or the application layer that is preventing the data from being retrieved.
  Incorrect Input: The customer or contact ID provided may be incorrect or not formatted properly.
  
  Solutions:
  
  Check Data Existence: Verify that the address data for the specified customer and contact exists in the system. You can do this by navigating to the customer master data transaction (e.g., XD03 for customers) and checking the address details.
  Data Consistency Check: Run data consistency checks to identify any issues with the customer or contact data. This may involve using transaction codes like SE11 to check the database tables directly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the customer and contact data. This can be checked in the user roles and authorizations.
  Review Input Parameters: Double-check the customer and contact IDs being used in the transaction or program to ensure they are correct.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues with the database or application.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), BP (Business Partner), and SE11 (Data Dictionary) for checking and managing customer data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customer master data management and error handling for further insights.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.